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Casino capacity: We are operating at 50 percent capacity to ensure social distancing measures.

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• Hotel Casino Del Tormes accepts these cards and reserves the right to temporarily hold an amount prior to arrival. See availability The fine print In response to the coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.

Our top priority is to keep our guests, team members, and the Coachella Valley community safe during this time while providing an environment for you to still have an entertaining time.

As leaders in the entertainment industry, we take pride in leading the way by creating and maintaining the safest environment possible for our guests and team members.

We have taken the following steps to ensure your safety at all times while visiting one of our properties:

• Centralized guest entry and screening that includes state-of-the-art temperature kiosks for guests and team members.
  • We are asking guests to stay home if experiencing any COVID-19 related symptoms such as cough, fever of 100.4 or higher, chills, shortness of breath, headache, sore throat and muscle pain, among other symptoms.
  • We are requiring team members to stay home if experiencing any COVID-19 related symptoms such as cough, fever of 100.4 or higher, chills, shortness of breath, headache, sore throat and muscle pain, among other symptoms.
• Social distancing at a minimum of 6 feet. Chairs at table games will be reduced.
• All guests and team members are required to wear face-covering throughout the casinos.
• Increased and enhanced cleaning of all touch-point areas including restrooms, countertops, slot machines, door handles, etc.
• Our Agua Clean Teams will provide sanitation services throughout the casino on a constant basis and will available immediately upon guest requests.
• More hand-sanitizer stations throughout the casinos.

We believe our enhanced cleaning and sanitizing efforts will make all of our amenities and our gaming floor as clean and safe as possible. In addition, social distancing and face-coverings will enhance safety for everyone. Learn More

We appreciate your patience and your participation in these efforts so we can ensure your next visit to Agua Caliente Casinos a fun and memorable one!

To protect the health and safety of our guests, smoking will be temporarily prohibited.

The following area is closed at this time:

• Fitness Center Rancho Mirage
• Cascade Lounge Palm Springs

The following areas are open:

Gaming

• Slot Machines
• Table Games
• High Limit Rooms
• Poker Room Rancho Mirage
• Casino Beverage Service
• ACE Rewards and Promotions

Food & Beverage

Open Venues:

Agua Caliente Resort Casino Spa Rancho Mirage

• The Steakhouse
• Waters Café
• 360 Sports
• Java Caliente
• ACE Deli
• Jade
• La Olla
• The District
• Pívat Cigar Lounge
• WetBar

Agua Caliente Casino Palm Springs

• The Steakhouse
• Java Caliente

Agua Caliente Casino Cathedral City

• Café One Eleven
• 360 Sports
• Java Caliente
• Agave Caliente Tequila Bar

Hotel

• Valet Palm Springs, Rancho Mirage and Cathedral City
• Resort Pool Rancho Mirage

Check-in procedures:

• We will continue to practice social distancing during check-ins

Amenities:

• Limited Room Service will be available
• Turndown service will not be provided until further notice
• The fitness center will remain closed

La Pesca, 5,37008Salamanca

In the historical center of the city, this elegant 4-star hotel is located right on the banks of the Rio Tormes, near the Roman Bridge.

The wonderful location of the Hotel Casino Del Tormes puts the guest next to the Casa Lis, just a few steps from the cathedrals and Plaza Mayor.

This beautiful and authentic building offers great facilities and services to its guests. Have fun in the casino and make use of the free wireless internet throughout the entire hotel.

Rooms: 2

Facilities of Hospedium Hotel Casino Del Tormes

General

• WiFi in all areas

Activities

• Bar crawls

• Bingo

Food & Drink

• Room service

• Breakfast in the room

Transportation

• Car rental

Front Desk Services

• 24-hour front desk
• Newspapers
• Express check-in/out

• Tour desk
• Baggage storage

• Concierge
• Invoice provided

Common Areas

• Sun deck

Entertainment & Family Services

• Casino

• Kids' TV channels

Cleaning Services

• Daily housekeeping

Business Facilities

• Meeting/Banquet facilities
• Business center

• Fax/Photocopying

Miscellaneous

• Non-smoking rooms
• Family rooms
• Honeymoon suite

• Elevator
• Soundproof rooms

• Heating
• Smoke-free property
• Air conditioning

Safety & security

• Safe
• Security alarm

• Smoke alarms

• CCTV in common areas
• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery (e.g. printed menus, magazines, pens, paper) removed
• Hand sanitizer in guest accommodation and common areas

• Process in place to check health of guests
• First aid kits available

• Access to healthcare professionals
• Thermometers for guests provided by property
• Face masks for guests available

Physical distancing

• Cashless payment available
• Physical distancing rules followed

• Screens or physical barriers between staff and guests in appropriate areas

Cleanliness & disinfection

• Use of cleaning chemicals that are effective against coronavirus
• Linens, towels, and laundry washed in accordance with local authority guidelines
• Guest accommodation disinfected between stays

• Guest accommodation sealed after cleaning
• Property cleaned by professional cleaning companies

• Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

• Physical distancing in dining areas

• All plates, cutlery, glasses, and other tableware sanitized

Internet

WiFi is available in all areas and is free of charge.

Parking

Public parking is available at a location nearby (reservation is not needed) and costs EUR 12 per day.

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Policies of Hospedium Hotel Casino Del Tormes

These are general hotel policies for Hospedium Hotel Casino Del Tormes. As they may vary per room type, please also check the room conditions.

Check-in

14:00 - 23:30 hours

Check-out

07:00 - 12:00 hours

Cancellation / Prepayment

Cancellation and prepayment policies vary according to property type.

Children and Extra Beds

Free!One child under 3 years stays free of charge when using existing beds.

Free!One child under 3 years stays free of charge in a crib.

There is no capacity for extra beds in the room.

The maximum number of total guests in a room is 4.

The maximum number of cribs in a room is 1.

Pets

Pets are not allowed.

Accepted credit cards

Luxury Resorts Spain

• Maestro
• Mastercard
• Visa
• Red 6000
• UnionPay credit card

The property reserves the right to pre-authorize credit cards prior to arrival.